Q: What ingredients are used in your treats?
A: Our treats are made with all-natural, high-quality ingredients that are safe and healthy for dogs. We avoid artificial preservatives, fillers, and additives to ensure your pup gets the best nutrition possible.
Q: How long does shipping take?
A: Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited shipping options are available at checkout.
Q: Do you offer international shipping?
A: At the moment, we only ship within [your country]. However, we are working on expanding our shipping options. Stay tuned for updates!
Q: What payment methods do you accept?
A: We only accept secure payments through Stripe.
Q: What is your return and refund policy?
A: We accept returns on unused and unopened items within 30 days of purchase. If you receive a damaged or incorrect product, please contact us, and we will make it right.
Q: How do I contact customer support?
A: You can reach us via email at support@thecharliedogcompany.com or call us at (123) 456-7890 during business hours (Monday - Friday | 9 AM - 5 PM EST).